07 Mar 2017

The RAF Families Survey (FamCAS) which has been running since 1995 is the main source of evidence which captures feedback from family members.  Previous findings have been hugely influential, providing compelling evidence for the development of new policies to support our community. For example FamCAS results have been instrumental in shaping a number of changes introduced by the Armed Forces Covenant Team,including the following:

  • £5.5million was allocated from the MOD Education Support Fund, benefitting 471 schools with over 25,000 children from Service families across the UK.
  • Health Education England provided a series of e-learning packages, for GPs and others providing health services, to improve service delivery, by raising awareness and understanding of the needs and challenges Service personnel, families and Veterans may face.
  • The MOD moved to the Government’s Decent Homes Standard (DHS); no Service family is now allocated accommodation in the UK which does not meet the DHS.
  • Each year FamCAS is sent to a random but representative selection of Service families, located both within the UK and overseas.  Only those who are selected are able to take part.

Service personnel to whom the survey is addressed are requested to pass this survey to their spouse/civil partner for completion*. There are two ways to complete the survey: online and paper.  The serving person will receive a paper copy of the survey to their work address to pass on to their partner.  Instructions for completing the online survey are included at the start of the paper survey.  

It is recommended that the online survey is opened in Google Chrome.  To access the survey a ‘token’ will need to be entered. The token is the serving person’s service number and should be entered in UPPER CASE. This is used a security precaution to prevent unintended persons from accessing the survey and is not linked to responses in any way.  

The deadline for the survey is 2 May 17.  

2016 FAMCAS Infographic

*The Data Protection Act 1998 prevents the RAF from contacting families directly.