This page is to help you find the correct department within the Royal Air Force to help you with any questions/queries you may have.

Want to Join the Royal Air Force?

Do you want to join the Royal Air Force or have a question you want to ask us? Why not visit RAF CAREERS and for contacts the Get in touch page on the same site, to see what options and interests are open to you.

Royal Air Force Service Records

Personnel Records

Royal Air Force personnel records are held at RAF Cranwell. If service number and details are known, please quote it in the correspondence. The personnel records department will only divulge information to the person to whom it refers or, if he or she has died, to his or her immediate next of kin. Anyone else must obtain written permission from the person about whom they are enquiring, or from his or her next of kin, before any information will be given to them.

A charge of £30.00 will be made for any information they provide; If cheques are submitted with queries, they should be made payable to 'HMG Sub-Account 3627'. This applies to personnel records only. The only people exempt from charge are the person to whom the records refer to or their widow or widower.

The address is:

RAF Disclosures section
Room 221b, Trenchard Hall
RAF Cranwell
Lincs NG34 8HB

For records of decorations and citations:

RAF Disclosures section
Room 221b, Trenchard Hall
RAF Cranwell
Lincs NG34 8HB

For medal claims:

Service Personnel and Veterans Agency
Ministry of Defence Medal Office
Imjin Barracks

Records for precursors of the RAF (the Royal Flying Corps and the Royal Naval Air Service) are held at the National Archives, as are RAF records for service during the First World War.

Casualty enquries

Information about casualties is deemed to be personal and only enquiries in writing from or on behalf of next of kin can normally be considered. Casualty enquiries are dealt with by:

Service Personnel & Veterans Agency
Joint Casualty & Compassionate Centre
Room G35
Innsworth House
Imjin Barracks

Tel Number: 01452 712612 Ext 6303 / 7495

Service Personnel and Veterans Agency (SPVA)

On Monday 2 April 2007, the Ministry of Defence (MOD) officially launched the Service Personnel and Veterans Agency, aimed at improving personnel, pensions, welfare and support services to members of the Armed Forces and veterans.

Service Personnel and Veterans Agency Service Personnel and Veterans Agency (SPVA) has been formed through a merger of the Veterans Agency (VA) and Armed Forces Personnel Administration Agency (AFPAA). The new Agency will provide for the first time, a range of 'through life' support functions direct to around 900,000 serving and ex-Service personnel.

Key contact information

0800 169 2277 Freephone

0800 169 3458 Textphone



Official records relating to the Royal Air Force

Official records can found found at either the National Archives or the Air Historical Branch(RAF).

The National Archives

The National Archives,
Ruskin Avenue,
Surrey TW9 4DU.

Fax: +44 (0)20 8878 8905.

Opening times (free admission)

  • Monday Closed
  • Tuesday 09.00 - 19.00
  • Wednesday 09.00 - 17.00
  • Thursday 09.00 - 19.00
  • Friday 09.00 - 17.00
  • Saturday 09.00 - 17.00
  • Sunday Closed
  • Readers' Tickets - these cannot to obtained by post. Readers need to bring specific ID with them and apply on-site at Kew.
  • Information sheets (known as Research Guides) - much of this information is available online at

The National Archives office may be able to provide a list of private research agents who are willing to undertake research at the Public Record Office for a negotiated fee. Intending visitors are advised to check:

  • The opening times prior to a visit as sections are occasionally closed for stocktaking.
  • That documents are available for consultation as they are sometimes withdrawn for official use.

Air Historical Branch(RAF)

Air Historical Branch (RAF) and Publications Clearance Branch (Air),
Building 824,
RAF Northolt,
West End Road,
HA4 6NG.

Fax: +44 (0)20 8833 8170.

The Air Historical Branch was established in 1919 with the task of writing the Official History of British air operations in the First World War. Today, its aim is to maintain and preserve the historical memory of the RAF, and to develop and encourage an informed understanding of RAF and air power history by providing accurate and timely advice to Ministers, the RAF, other government departments and the general public.

Air Historical Branch(RAF) also maintain historical records relating to individual aircraft.

Futher details can be found on the Air Historical Branch(RAF) website -

Royal Air Force - Other sources of information

The ability to operate military aircraft and helicopters at low level is an essential part of ensuring operational success. Low flying training in the UK enables this vital capability.
For more details on this and contacts see the the Low Flying section on the MOD.

Royal Air Force Museum

Royal Air Force Museum
Grahame Park Way
London NW9 5LL

  • Telephone: +44 (0)20 8205 2266 ext 4873
  • Royal Air Force - Other sources of information
  • Website:

The Royal Air Force Museum has First World War casualty records, and also hold limited records of individual aircraft.

Imperial War Museum

Imperial War Museum,
Lambeth Road,
London SE1 6HZ

Commonwealth War Graves Commission

2 Marlow Road
Berks SL6 7DX

This site now has a searchable database (The 'Debt of Honour Register') containing the names of 1.7 million casualties from both World Wars and the 23,000 cemeteries, memorials and other locations world-wide where they are commemorated. The register can also be searched for details of the 67,000 Commonwealth civilians who died as a result of enemy action in the Second World War.

RAF Association (RAFA)

The RAF Association (RAFA),
117½ Loughborough Road

The RAF Association (RAFA) is a membership organisation of current and past members of the RAF and those with an interest in aviation. It supports serving and retired members of the Royal Air Forces and their dependants who need support. This includes those involved in the Falklands, Bosnia and the Gulf to World War II veterans.

Comradeship is provided is provided through its 500+ branches and its network of Honourary Welfare Officers provide advice and support to those in need.

The three care homes, jointly funded with the RAF Benevolent Fund, provide respite care for those with medical or welfare needs and it also has a long term residential care home at Sussexdown House in West Sussex.

Information on membership, welfare, fund-raising and marketing is available.

Royal Air Force Benevolent Fund

Royal Air Force Benevolent Fund Royal Air Force Benevolent Fund
67 Portland Place
Registered Charity No. 1081009

Telephone: 0800 169 2942

The Royal Air Force Benevolent Fund is the RAF's leading welfare charity, providing financial, practical and emotional support to all members of the RAF family. It helps serving and former members of the RAF, as well as their partners and dependants, whenever needed.

It helps members of the RAF family deal with a wide range of issues: from childcare and relationship difficulties to injury and disability, and from financial hardship and debt to illness and bereavement.

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