FAQ - Contact Us

FAQs

Frequently Asked Questions

Flight Information


Q. How can I confirm the time of flights leaving from, or returning to, RAF Brize Norton?

A. The Passenger Information Desk can provide flight information about RAF Brize Norton scheduled passenger aircraft movements less than 48 hrs in advance. Information about certain regular scheduled flights may be available up to 7 days in advance.

Have your flight booking reference / flight number ready to assist in finding the latest details about your flight.

Telephone 01993 896050/5861 or Military Telephone 95461 6050/5861

For more passenger-related information about RAF Brize Norton see Air Terminal Information.

Passenger Check-In Times


Q. What time do I need to arrive for an outbound flight from RAF Brize Norton?

A. For passengers travelling to Ascension Island and the Falkland Islands, the latest time of arrival for check-in at the Air Terminal is 3 hours before departure.

For passengers travelling to all other destinations world-wide, the latest time of arrival for check-in at the Air Terminal is 2 1/2 hours before departure.

For more passenger-related information about RAF Brize Norton see Air Terminal Information.

Meeting Passengers


Q. Can I meet a passenger arriving at RAF Brize Norton. Can I come onto the base, and do I need to prove my identity?

A. Yes you can meet a passenger arriving at Brize Norton. When you arrive, you will be required to show 2 forms of UK recognized identification, one of which must have your photograph on it (ideally a passport or photo driving licence). You must also give details of the passenger you are meeting, including the location their flight is coming from, to the Control of Entry staff. You will be issued with an entry pass and directed to the Air Terminal.

For more information for visitors arriving at RAF Brize Norton see Station Access.

Visits


Q. Can members of the public visit RAF Brize Norton?

A. We are able to host a limited number of visits from individuals and small groups, who have an affiliation with UK Armed Forces or connection with the Station, per year; each request being considered on a case-by-case basis. Group organisers and those who are interested in arranging a visit, should write to :

Station Visits Officer
Media and Communications Team
RAF Brize Norton
Carterton
Oxfordshire
OX18 3LX

Or email: bzn-visits@mod.gov.uk

In your correspondence, please include the following details:

  • Reason for the visit request.
  • Specific area/topic of interest.
  • Any existing affiliation between the group and RAF Brize Norton, its Squadrons or the wider RAF.
  • Group size (max 20).
  • Any accessibility/mobility requirements.

Please be aware that visits are only conducted on Wednesdays and group numbers are limited to 20. RAF Brize Norton reserve the right to reschedule, or even cancel, visits at short notice and without reason, and cannot accept responsibility for any loss incurred as a result.

Careers in the Royal Air Force


Q. I want to join the RAF, can I visit RAF Brize Norton to find out what the RAF is like?

A. You should contact your local Armed Forces Careers Office, whose details can be found on the RAF Careers Website. Alternatively, for information regarding a career in the Royal Air Force contact the RAF Careers Response Agency on telephone 0845 6055555.

Work Experience


Q. I am a student, is there any opportunity for Work Experience at RAF Brize Norton?

Work experience at RAF Brize Norton aims to give students an opportunity to experience the wide-ranging careers that are available within the Royal Air Force. Students are offered a choice from the set dates, listed below, which offer a two day programme to spend time in several different sections. These may include: Flying Squadrons, Engineering, Air Traffic Control, Fire Service, Catering, Regiment, Armoury and Logistics. Whilst there is a set timetable, due to operational commitments we reserve the right to change or cancel the programme at short notice. Each course has 12 places available.

The Station Work Experience dates, that are planned for 2017, are as follows:

14-15 Feb 17
11-12 Apr 17
18-19 Jul 17
26-27 Sep 17

To apply for a Work Experience place, please complete an application form ( MS Word or PDF format) and send it via email to: bzn-workexperience@mod.gov.uk

Getting to RAF Brize Norton


Q. How do I get to RAF Brize Norton?

A. RAF Brize Norton is adjacent to Carterton in West Oxfordshire, approximately 17 miles west of Oxford.

For more detailed information about travelling to RAF Brize Norton see Travelling to Us.

Bus Services from Oxford


Q. Is there a bus service from Oxford Rail Station to RAF Brize Norton?

A. Bus services numbered X1, 100 and 200 regularly depart from Oxford (from Gloucester Green Bus Station or George Street outside Gloucester Green, depending on service / time of day), stopping by the entrance to RAF Brize Norton on request. Service 100 buses stop across the main road from Oxford Rail Station.

For contact information and links to Stagecoach Buses and the Traveline public transport information service ( which includes an on-line journey planner ) see Travelling to Us.

Transit Accommodation


Q. I am travelling from Brize Norton on an early morning flight. Is there any accommodation on base where I can stay overnight?

A. The Gateway House Hotel at RAF Brize Norton provides accommodation for passengers in transit.

For more information about the facilities offered and contact details see Passenger Accommodation.

Car Parking


Q. When I fly from Brize Norton, can I leave my car at the base until I return?

A. No, there is only short term parking available at RAF Brize Norton. (max limit 12 Hrs)

Car Hire


Q. Can I hire a car from RAF Brize Norton?

A. A number of nationwide car rental companies have desks in the Arrivals Lounge of the Air Terminal.

For more information and contact details see Air Terminal Information.

Indulgence Flights on RAF Aircraft


Q. Can I book an indulgence flight for me and my family on an RAF or MOD chartered aircraft, such as a trip to Cyprus?

A. All enquiries about booking indulgence flights for service personnel and their families should be directed to the Defence Passenger Reservation Centre, telephone 030 6789 4800. Members of the general public cannot book indulgence flights.

Travel to Ascension and Falkland Islands


Q. Can I travel on RAF or MOD chartered aircraft to the Ascension and Falklands Islands?

A. You can travel as a fare paying passenger on our flights to these destinations. Details are available from the Falklands Island Government Office in London, telephone 0207 222 2542.

Despatch of Supplies from Relief Organisations on RAF Aircraft


Q. Is it possible for relief organisations to send supplies abroad using RAF aircraft?

A. The carriage of air freight on RAF aircraft is managed by the Defence Transport Management Agency, telephone 01264 381579 or 01264 381577.

Flights in Aircraft or Flight Simulators


Q. Can flights in aircraft or simulators be donated to schools /charities for a charity auction?

A. We are unable to provide flights in aircraft or simulators as a donation.

Aircraft Noise and Low Flying Complaints


Q. I want to complain about the disturbance caused by military aircraft and helicopters flying low in the vicinity of my property.

A. RAF Brize Norton Activities - During normal business hours, complaints about disturbance from aircraft or helicopters operating from, or in the vicinity of, RAF Brize Norton may be referred to:

Flying Complaints Officer
Tel: 01993 895714

Or by email to:

BZN-OpsWg-FlyingComplaints@mod.gov.uk

Outside of these hours please contact the Duty Operations Controller on 01993 896500.

Complaints about military low flying activities not connected to RAF Brize Norton may be made direct to the Ministry of Defence Complaints & Enquiries Unit.

For further information and full contact information see Flying Complaints.

The Station Magazine

80th Anniversary Magazine

25 Metre Range

  • Range Firing

    The 25 Metre Range will be in use, week commencing 19th February 2018, as follows: 21st 1pm-5pm, 22nd Midday-5pm, 23rd 9am-2pm, 24th 8am-5pm, 25th 8am-5pm.

    Range Use Statement

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