|23/02/2020||RR2301||1100||0700-0830||infoEARLY CHECK-IN 22/02/20 17:00-18:00|
|26/02/2020||RR2303||1000||0600-0730||infoEARLY CHECK IN 25/02/20 1330-1430|
[Last updated 14/01/2020]
Flight timings can change at short notice due to unforeseen operational reasons. Changes to flight times, significant delays, and cancellations are published above.
Passengers are advised to contact the Air Terminal on 00357 2527 6599 before starting their journey. You must have your Itinerary Confirmation Number to hand.
Service personnel, Civil Servant, and dependants assigned to Cyprus are to book flights through the DSCOM (Defence Supply Chain Operations and Movements) Families Section.
For other duty (including courses, postings, detachments, medical appointments) and concessionary flights, the primary means of booking seats on the Cyprus Air Trooping Service (CATS), is through the Joint Booking Centre site on the RAF Akrotiri MODNET SharePoint.
Passengers should complete a duty or concessionary flight application (from MODNET) and submit to the JBC online. (Select the Flight Application Link on the Joint Booking Centre MODNET page to access the British Forces Cyprus page with links to the application process and instructions.)
Once processed, passengers booking a duty flight will receive a Flight Itinerary Confirmation Number. Passengers are reminded to check that all information on the itinerary is correct and up to date. Passengers that do not have access to MODNET should contact the JBC for advice.
If you don't receive your confirmation within 48 hours of booking, call the Joint Booking Centre on (number above). For out of hours, please call the Terminal on 00357 2527 6599.
Any issues with this should be directed to the Joint Booking Centre.
Phone: 00357 2527 6226
Opening times: Monday to Thursday, 8am to 3pm (local time), and Friday, 8am to 1:30pm (local time)
Itinerary Confirmation Number
All passengers should receive a Itinerary Confirmation Number All the information regarding flight itinerary and baggage allowance will be quoted on the PIT (Passenger Itinerary).
Please contact your booking office if you have not been informed of your baggage allowance or latest reporting time (the latest reporting time is the time that check in closes unless advised differently).
Pregnancy and passengers with existing medical conditions
Passengers with an existing condition may be refused travel when they report for a flight if they don't have a fit to fly certificate from a medical practitioner.
Pregnant women require a doctor’s letter when travelling between the 28th and 36th week of pregnancy.
Those applying for concessionary travel are reminded that this is offered to entitled passengers on a “space available” basis. Bookings cannot be guaranteed until all duty passengers have checked in.
Concessionary travel from RAF Akrotiri to RAF Brize Norton is currently €50. Concessionary travel from RAF Brize Norton to RAF Akrotiri is £40.
Rates can change, so always check the current rate.
Children under two years old travel for free.
Please pay by cash (Euros). Debit/credit card payments are also accepted, but these take longer to process.
Passports and visas
All passengers must carry a full and valid passport.
Passports issued in a different name to the flight booking will need the passenger to provide evidence of the name difference. For example a marriage certificate or deed poll certificate.
Operational, exercise and unit moves:
Guidance on travel documentation requirements should be contained within movement directives, instructions or orders.
Coming to RAF Akrotiri
Allow sufficient travelling time to RAF Akrotiri for any problems that may occur en-route.
Passengers should allow extra time for processing through the main gate security control.
Passengers will need either an ID Card or a Visitors pass in order to access the station
Passengers can park in the Air Terminal's long stay carpark whilst in the UK.
Please fill out a parking ticket at the Terminal office, and leave the ticket on your dashboard.
Check In closes 2 hours, 30 minutes before the aircraft is due to depart and usually open from 4 hours and 30 minutes before departure.
This allow for the completion of all mandatory documentation, including accurate passenger numbers and baggage weights.
Timings do change for operational reasons and passengers should check the flight schedule (above) 24 hours before travelling and again 5 hours before the scheduled departure.
We will not check in passengers unless they report to the Air Terminal in person. This includes family members and children.
All passengers must arrive prior to the flight check closing time published above. You will be refused travel if you fail to check in for your flight by the latest check in time.
Pregnancy and passengers with existing medical conditions
Pregnancy and passengers with an existing medical condition may be refused travel when they report for a flight if they don’t have a fit to fly certificate from a medical practitioner. Pregnant women require a doctors letter when travelling between the 28th and 36th week pregnancy.
What to do if delayed
Phone the Air Movements Staff as soon as possible if you are delayed to the Air Terminal for any reason: 00357 2527 6599.
Early check in
You can check in and drop off your bags on:
- Mondays, 1:30pm to 3:30pm (for Mondays BME RR2321)
- Tuesdays, 1:30pm to 2:30pm (for Wednesdays CATS RR2303)
- Saturdays, 5pm to 6pm (for Sundays CATS RR2301)
Note these times are subject to change, please check the Departures information above for the latest times.
All early check in passengers (including children) must report to the Terminal with passports and military ID cards.
All check in baggage must be taken to the Terminal at this time, except for hand baggage, push chairs, and child seats.
Personal belongings that include engineering equipment, household goods such as TV’s, desktop PCs and outsized items are not permitted and must be shipped as concessionary freight.
Only Accompanied Air Baggage is permitted. Accompanied Air Baggage is defined as suitcases and bags holding a passenger’s personal belongings limited to items such as clothing, footwear, toiletries, books and personal portable electronic devices such as iPods, hand held game consoles and laptop computers.
A passenger’s personal belongings that include engineering equipment, household goods such as TVs, desktop PCs and outsized items are not permitted and must be shipped as concessionary freight.
Your baggage allowance is shown on your booking confirmation. It varies based on the purpose of your travel.
Baggage allowance is limited at 20kgs for concessionary passengers (including sports equipment and bikes).
- Max. weight: 32kgs per bag / item
- Must not exceed dimensions: 100cm X 60cm X 45cm
Cabin (hand) baggage
Hand baggage Dimensions are: Max weight 9kgs, Height 56cm, Width 45cm, Depth 20cm due to the overhead storage limitations.
Duty free allowance
Entitled personnel passengers with a ration card can take 4 weeks’ worth of duty free goods on the Cyprus Air Trooping Service: 800 cigarettes or 400 small cigars or 200 cigars or 1kg of rolling tobacco, plus 4 litres of spirits. Note: this will change after Brexit.
Only passengers that possess a ration card are entitled to duty free goods regardless of quantities. Customs officers will seize duty free items in the possession of passengers without a ration card.
Entitled and non-entitled passengers can take as much duty paid goods as they want, but they will need the receipt to prove the duty has been paid.
Passengers with larger quantities (than above) will be questioned by a customs officers who must be satisfied that it is for personal consumption.
Find more info and contact details about customs on the Sovereign Base Areas Administration website.
Or phone the Akrotiri Customs Office: 00 357 2527 6762.
Bikes and sports equipment
To enable sports teams and individuals to travel with their equipment conditions apply as detailed in JSP 800, Volume 2, Part 2, Chapter 6, Paragraph 5.
You need prior authorisation to travel with a bike. Authorisation is granted by the Joint Booking Centre at the time of flight booking and added as a remark on your booking confirmation.
If authorisation is granted it will be deducted from your overall baggage allowance / entitlement.
Bikes must be well packed in a bike box or bag as there is no liability for any damage caused.
If space on the flight becomes critical the bike will be offloaded first and the passenger will be responsible for making arrangements for the bike's removal from RAF Akrotiri's Air Terminal.
You can take water through security in sealable containers.
Passengers are advised to bring their own water to check in as you may be required to queue outside for a short time.
Once you have passed through security, there is free water available in the Departure Lounge.
Laptops, power banks, and electrical products
You will not need to take out electrical products (including laptops and tablets) from your carry-on baggage for security checks.
However, service laptops will need to be removed and presented to the security staff with the appropriate paperwork.
Power banks are only permitted if carried on your person. They cannot be packed in hold baggage for safety reasons, and it must not be more than 100 w/h on the watt hour rating.
E-cigarettes and vaping products
E-cigarettes and vaping pens are only permitted if carried on your person. They cannot be packed in hold baggage.
It is forbidden to use e-cigarettes and vaping products on board the aircraft.
Infants under the age of 2 years can sit in a child seat or on an adult's lap using a seat belt extension provided by the aircraft crew.
Children between the ages of 2 to 3 years can sit in a child seat or directly on the aircraft seat.
All child seats are provided by the passenger. The Terminal does not hold any child seats to loan.
Child seats must fit between the plane seats arm rests (max width 42.5cm) and be securable using the seat lap belt.
Child seats that require a three point harness or a rigid anchorage will not be permitted in the aircraft cabin and must be carried in the hold.
Push chairs must be checked in with other hold baggage. Please make Check In staff aware that you have a push chair.
They can loan you a push chair that can be left at the aircraft steps before departure. Please inform the Movement’s staff if you do this.
Children travelling alone
Aged 16-17 years
During the period 04 Nov 19 to 03 May 20 inclusive, minors aged 16-17 inclusive are permitted to travel unescorted on military air transport. This is subject to parental authority being given on the relevant proforma. Additionally, parents must ensure that their child travels with the means to access money and supplies should there be a requirement for an unscheduled overnight hotel stay.
Aged under 16 years
A dependant under 16 years old is viewed by the MOD as a minor.
Minors travelling without their parent or guardian must travel with escorted minor paperwork and a nominated escort.
Parents or guardians are responsible for arranging the escort. They must nominate an adult.
The escorted minor form is available from the JBC MODNET Site; this should be completed at the time of your flight application.
Travelling with a child with a different family name
We recommend parents and guardians carry a copy of the birth or adoption certificate as evidence of the relationship.
Without such evidence, the immigration officer may need to talk to the parents or guardians and children, depending on their age, to confirm the relationship.
The GOV.UK website has the latest guidance on getting permission to take a child abroad.
Air Terminal facilities
These are available for passengers in the Departure Lounges:
- Coffee shop selling hot drinks, cold snacks and duty free items
- Outside terrace
- Use of telephone if required in an emergency
- Drinks vending machines
- Water fountain
- Children's play area, soft play area, and cinema
- Baby changing facilities
- Comfortable breast feeding area
- BFBS TV, PlayStation consoles and games
- Book library and quiet area
- Free WiFi
Dress for air travel
Passengers are not allowed to wear sports vests or sports shorts on the BME flight on Mondays. You will be asked to change if you arrive at Check In wearing these items.